Privacy Policy
This document describes how Galdon collects, uses, stores, and protects personal data in connection with the use of this website and related services. Last updated: January 2026.
1. Data Controller
The data controller for personal data collected through this website is Galdon, operating from Jl. Kemang Raya No. 109, 12730 Jakarta, Indonesia. Inquiries relating to the processing of personal data may be directed to [email protected]. Galdon operates as an Indonesian entity under the applicable provisions of Indonesian personal data protection legislation.
As data controller, Galdon determines the purposes and means of processing personal data submitted through this website. Where third-party service providers process personal data on behalf of Galdon, they do so as data processors under agreements that restrict their use of the data to the purposes specified by Galdon.
2. Data We Collect
Galdon collects personal data in the following circumstances:
When a visitor submits the contact form on the website, Galdon collects the name, email address, and the content of the message entered in the form. A subject selection and phone number may optionally be provided. This data is collected only upon voluntary submission by the visitor.
Galdon uses analytics tools that collect anonymised or pseudonymised data about website usage, including pages visited, session duration, device type, browser type, and approximate geographic location derived from IP address. IP addresses are not stored in a personally identifiable form. This data is used exclusively for the purpose of understanding aggregate website usage patterns.
Cookies placed on the visitor's device may contain identifiers that constitute personal data under applicable law. The categories of cookies used by this website and the data they contain are described in the Cookie Policy. Visitors may manage cookie preferences through the Cookie Settings link in the website footer.
Galdon does not collect data relating to personal identity documents, financial instruments, or health records. The contact form does not request information beyond what is required to respond to the inquiry.
3. Purpose of Processing
Personal data collected through this website is processed for the following purposes:
- Responding to inquiries: Contact form submissions are processed to enable Galdon to respond to the inquiry contained in the message. Data from contact form submissions is not used for any purpose other than responding to the specific inquiry submitted, unless the visitor separately consents to further contact.
- Website operation and improvement: Anonymised or pseudonymised usage data is processed to monitor website performance, identify technical issues, and understand aggregate visitor behaviour. This purpose does not involve decisions made about individual visitors on the basis of their personal data.
- Legal compliance: Personal data may be processed to the extent required by applicable Indonesian law, including in response to lawful requests from regulatory authorities or law enforcement agencies.
Galdon does not use personal data collected through this website for profiling, automated decision-making, or the construction of individual behavioural profiles for commercial purposes.
4. Legal Basis for Processing
The legal basis for processing personal data submitted through contact form submissions is the legitimate interest of Galdon in responding to inquiries directed to it, and, where applicable, the consent of the visitor expressed through voluntary form submission. The legal basis for processing anonymised website usage data is the legitimate interest of Galdon in understanding the performance of its website. Where cookies require consent under applicable law, the legal basis is the consent given by the visitor through the cookie consent mechanism on this website.
5. Data Retention
Contact form submissions are retained for a period sufficient to manage the correspondence arising from the inquiry, and for a further period of up to twelve months to maintain a record of communications. After this period, contact form data is deleted or anonymised. Anonymised website usage data may be retained indefinitely as it does not constitute personal data. Cookie data is retained for the periods specified in the Cookie Policy.
In cases where a legal obligation requires data to be retained for a longer period, Galdon retains the data for the minimum period required by that obligation and deletes it upon expiry of the obligation.
6. Third-Party Service Providers
Galdon uses third-party service providers for website hosting, analytics, and email handling. These providers process personal data as data processors acting on Galdon's instructions. Galdon does not sell, rent, or share personal data with third parties for their own commercial purposes.
Third-party analytics tools used on this website may process data outside of Indonesia. Where this occurs, Galdon relies on standard contractual clauses or equivalent safeguards to ensure that the transfer meets an adequate level of personal data protection. The identity of specific third-party processors may be requested by contacting [email protected].
Galdon does not disclose personal data to ingredient suppliers, production partners, or distribution network participants in the course of the ordinary business operations described elsewhere on this website. The supply-chain and batch-verification activities described in the formulation methodology documentation do not involve the processing of visitor personal data.
7. Your Rights
Under applicable Indonesian personal data protection legislation, individuals whose personal data is processed by Galdon have the following rights:
The right to request a copy of the personal data held about you and information about how it is processed.
The right to request correction of inaccurate or incomplete personal data held about you.
The right to request deletion of personal data held about you, subject to any applicable legal retention obligations.
The right to object to the processing of your personal data for specific purposes where that processing is based on legitimate interest.
Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Where applicable, the right to receive personal data in a structured, commonly used, machine-readable format.
To exercise any of the above rights, submit a written request to [email protected] with sufficient information to identify the data in question and verify your identity. Galdon will respond within thirty days of receiving a valid request. There is no charge for exercising these rights unless a request is manifestly unfounded or excessive.
8. Data Security
Galdon implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include encrypted data transmission via HTTPS, restricted access controls for systems that process personal data, and regular review of security practices. No transmission of data over the internet can be guaranteed as entirely secure, but Galdon takes commercially reasonable steps to protect personal data in its custody.
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected individuals, Galdon will notify the relevant regulatory authority and, where required, the affected individuals, in accordance with applicable law.
10. Changes to This Policy
Galdon reserves the right to update this Privacy Policy to reflect changes in applicable law, data processing practices, or the services offered through this website. Where a material change is made, the revised policy will be posted on this page with an updated effective date. Continued use of this website after the posting of a revised Privacy Policy constitutes acceptance of the revised terms.
For any questions about this Privacy Policy or Galdon's data processing practices, contact: [email protected] — Jl. Kemang Raya No. 109, 12730 Jakarta, Indonesia.
Galdon products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories. This website does not collect personal data related to the assessment of individual nutritional requirements. We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements.